Knowledge base

Know Before You Go (1)

Everything you need to know before booking with Blue Bay Travel

FAQ (17)

• How do I get my airline locator so I can view my booking on the airlines website?
• How do I find out the entry requirements for the country I am traveling to?
• When is the hurricane season in the Caribbean?

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My Booking (1)

Balances, amendments, cancellations and special requests

FAQ (14)

• How can I make payment?
• I am due a refund, how long should I wait for a refund?
• When is my balance due?

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Useful Links (1)

Links to useful resources and travel advice

Travel Advice (4)

• Foreign Travel Advice
• Foreign Travel Checklist
• Passport Advice

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In Resort (1)

What to do when in resort

FAQ (2)

• What do I do if I am in-resort and require assistance?
• How do I raise a query/complaint whilst I am on holiday?

Hotel Info (1)

Special requests, facilities, meals plans, dietary requirements

FAQ (5)

• How can I book a room for an early arrival or late departure?
• Can I request a particular room number or location of room at my hotel?
• What meal plan is my hotel booked on?

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Complaints (1)

How to make a complaint

FAQ (1)

• How do I raise a query/complaint when I am back from my holiday?